FAQs

HOW CAN I VIEW ORIGINAL WORK?

My paintings are available for in-person viewing at my studio on Granville Island at #202 - 1650 Duranleau Street. Please phone or text 604.230.6947 or email charlenelongartwork@gmail.com to arrange an appointment.

My studio is also open whenever my sign is up in the building lobby.

WHAT ARE THE SHIPPING COSTS?

To purchase original art, please contact me at 604.230.6947 or by email at charlenelongartwork@gmail.com

Local free delivery or pick up at studio on Granville Island

Worldwide shipping available - shipping costs vary and are dependent on parcel size and destination. I'll provide an estimate at time of purchase.

WHAT CURRENCY ARE YOUR ITEMS AND WHAT PAYMENT DO YOU ACCEPT?

All the items listed on my website are priced in Canadian dollars and include sales tax. I accept VISA and MasterCard as well as e-transfer payments for my art.

RETURN POLICY

I want you to be absolutely satisfied with your art purchases. I offer a 14-day money-back guarantee if for any reason you wish to return your painting. For shipped artwork, items must be returned in resale condition in the original packaging at the customer's expense. If an items arrives damaged, please notify me immediately. Please photograph the damaged package before opening to see if the contents are damaged.